The Top 10 Reactions to Feedback And How to Respond

As an HR professional you know that ongoing feedback is critical to the engagement and productivity of your company’s workforce.

But why do so many managers avoid giving feedback? Fear of how an employee will respond is the number one reason managers say they delay and sometimes completely abandon performance conversations.

While managing the delivery of a performance conversation can be challenging, it’s important to understand how the right outlook and preparation can help. Dialogues with employees can be uncomfortable but rarely as bad as we imagine, and getting to agreement can and should be quick.

To support meaningful performance conversations and feedback, we have identified the Top 10 Employee Reactions to feedback. While the list won’t surprise you, you’ll be impressed with the suggestions on effective ways to address each one. Helping your line managers understand these reactions and what to do if confronted by them can mean the difference between having the confidence to initiate an important conversation or sweeping it under the rug.

HR leaders will leave armed with effective tools to share with their managers, and approaches to use when employees respond to feedback in any of the following ways: acknowledging the issue, expressing a lack of confidence, asking for examples, excuse making, finger pointing and more...

Join us for this session to walk through these reactions and gain practical tips and techniques to maintain control of the conversation and keep it moving in the best direction – one that positively impacts the employee’s performance and that’s good for the business.

HR Professionals, Managers, Directors, VPs

All Registered HR.com members are also eligible for:

Teach Managers to Give Effective Feedback - All Year Round http://www.halogensoftware.com/resources/manager-series/year-round-feedback/ Reference Article - Giving Effective Feedback: Make Sure to Include the Positives http://www.halogensoftware.com/resources/reference-library/giving-effective-feedback-positive.php Free Sample Employee Performance Reviews http://www.halogensoftware.com/products/halogen-eappraisal/sample-employee-review/

		Jamie Resker Employee Performance Solutions View Profile

		Jennifer Tabor Boston Private Bank & Trust Company View Profile

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